Stay Safe—Here's How
Keep your online banking secure
Monitor Your Credit Report
Identity Theft: How to Prevent it; How to React
There are some tangible things that you can do to minimize the likelihood of having your identity stolen. Monitoring your finances and your credit report carefully, protecting your data, and even placing a freeze on your credit are all important steps you can take. The NC Department of Justice provides some great tips at the link below.
Be on your guard
Cybertheft. Identity theft. Phone scams. Email links. Be on your guard and be aware. If something seems fishy or too good to be true, then it probably is. The NC Department of Justice provides good information on the topic, especially for seniors. Examples include sweetheart scams, work-at-home scams, phony lottery scams, overseas money transfer scams and pleas from phone charities.
Protect Your Mobile Device, Too
It’s very important to keep your bank updated with your home address, email address, and phone number, including a mobile number. If you’ve moved, changed internet or cell phone providers, or changed jobs recently, it’s very possible that we don’t have your most current information.
High Point Bank, along with most banks, is trying to do all that we can to protect our customers from being victims of fraud. We have systems that are designed to identify instances where we think that it is likely that a bad check has been written on your account, or where your debit card may have been compromised. And when that happens, we want to be able to get in touch with you as soon as possible—whether by text message, phone call, or email. If we don’t have accurate contact information for you, it’s more difficult to reach you on a timely basis.
Help us help you be protected from fraud. Call our Customer Service Center at 336.881.3400 and confirm that we have your correct information. Or speak with a representative at one of our branches.